Shocks don’t provide lift, so it makes no sense that it sits higher after the shop changed them. Something wasn’t done correctly or you’ve got the wrong shocks. For the shocks to have lifted the front end, the spring perch would have to be higher. Where did you get em? Are you positive they’re correct for your specific application?

 

I ordered them from JBS Power Centre (Canada). From the website it confirms they're supposed to fit my vehicle.

 

Personally I think the Bilstein 4600/5100 and their OEM variants really suck. They are crashy, poor performing shocks which becomes pretty apparent if you step up to something a little nicer. OEM's love them though because they probably buy them for like $10 a set and the Bilstein name is well recognized, even if the 4600/5100 aren't up to the quality Bilstein delivers with their aftermarket stuff. I think the RCKilla kit is a bad buy too, but I'm apt to get stabbed for saying that around here.

But they shouldn't cause issues like this, to the extent you are describing. Shop indeed probably did something wrong, at least I would think, but I'm having a hard time guessing what it could be.

Think if you want some help, go crank your wheel full lock one direction and get us some good pictures of the install and then we can probably provide a bit more help.

One thing I considered is maybe you got the 5100, not the 4600, perhaps by accident. The 5100 are the 4600 just with adjustable strut perches to enable a little extra lift - if that is the case it's probably just over preloading the crappy RCKilla springs and causing your issue.

 

Personally I think the Bilstein 4600/5100 and their OEM variants really suck. They are crashy, poor performing shocks which becomes pretty apparent if you step up to something a little nicer. OEM's love them though because they probably buy them for like $10 a set and the Bilstein name is well recognized, even if the 4600/5100 aren't up to the quality Bilstein delivers with their aftermarket stuff. I think the RCKilla kit is a bad buy too, but I'm apt to get stabbed for saying that around here.

But they shouldn't cause issues like this, to the extent you are describing. Shop indeed probably did something wrong, at least I would think, but I'm having a hard time guessing what it could be.

Think if you want some help, go crank your wheel full lock one direction and get us some good pictures of the install and then we can probably provide a bit more help.

One thing I considered is maybe you got the 5100, not the 4600, perhaps by accident. The 5100 are the 4600 just with adjustable strut perches to enable a little extra lift - if that is the case it's probably just over preloading the crappy RCKilla springs and causing your issue.

Thanks for reply. No, can confirm they are the 4600s. I didn't go with the 5100s because of the springs already gave me some lift.

I'm quite confused and albeit worried that something is quite wrong. The shocks completely leveled out my truck and now the wheel well gap is a tad higher in the front than the rear. The coils seemed almost to squished when flat? If that's even a thing. Its dark out now so I'll send pictures tomorrow.

I can't afford the best parts so I went with what worked in my budget for slowly lifting up my truck. The ADO springs/AAL + bigger tires did their purpose in getting my truck some needed ground clearance. The stock shocks started leaking and went very soft so figured upgrading to the pro4x shocks would help. I hope I will not be regretting it now.

 

I have nothing else to add. Soup pretty well nailed it.

 

It looks like the lower spring seat is upside down. The seat should be like a cone inside the spring. Definitely adding too much preload.

 

Yep, the spring perch is upside down, you're adding a ton of extra spring preload on top of effectively lifting the truck an additional 1.5ish inches.

Such abstract stupidity that I don't think a single one of us would have ever guessed that without the picture haha. Insane a shop did that.

 

I will be calling them immediately when they open. Thanks to both you guys who helped. This is ridiculous.

 

You paid good money for that level of stupid. The shop needs to fix it, then you need to find somewhere else to take your business.

 

That's exactly what I'll be doing. Thanks for the help.

 

What happened is you picked a bad kit from ADO. All you did was get the OEM 4600 shocks and struts and put stiffer springs in there that the shocks and struts were not designed for. This is Another example of "getting what you paid for" in a bad way

 

Maybe reserve judgement until it is re-installed correctly?

 

The first thing I thought of was upside down perches. Don't let shops touch your cars. They aways f it up.

 

THose definitely aren't the 5100's and are the STOCK shocks we got on the Pro4x.... and agree with the other folks that the part is upside down.... the 5100s don't come in yellow, they come in the brushed metal. Hopefully these yahoo's can fix your issue and do it right this time, otherwise go somewhere else!!!

Bet these guys didn't even read the instructions....

 

THose definitely aren't the 5100's and are the STOCK shocks we got on the Pro4x.... and agree with the other folks that the part is upside down.... the 5100s don't come in yellow, they come in the brushed metal. Hopefully these yahoo's can fix your issue and do it right this time, otherwise go somewhere else!!!

Bet these guys didn't even read the instructions....

Maybe stock. Jury is still out if the stock pro4x are identicailly valved as the aftermarket 4600. I have never seen a head to head comparison. My thought is that they are NOT. I think the factory yellow Bils are firmer than the aftermarket.

THe 5100 are said to be zinc coated. What ever it is, it sucks. After 1 year (harsh winters/salt) they look like they have been through a war. My yellows bils looked fine after 10 years (small rust spots). I even sprayed my 5100 with a layer or 2 of clear coat before I installed. Bilstein literature says 'zinc plated for resistance against harsh elements". Not sure what they consider harsh, but if you look at anyone's sale ad for a set of used 5100s they all look like hell despite the low mileage claim. I use to call BS on that, now I know.

 

Update: crisis averted. They flipped the mountss and truck rides way better now. Thanks again for all the help.

 

Hope they took care of it without too much grief. I appreciate a shop that will fix their mistakes without hassle.