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Additional charges for CPO certification and Documentation fees

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7.5K views 29 replies 9 participants last post by  old greybeard  
#1 ·
I've owned 3 Frontiers and today I looked at a 2019 King Cab in excellent shape with only 17K miles. It has the right options, the right color for me. It's at a Nissan dealership. I asked if it was certified pre-owned and was told no. After talking with the manager, I was told they don't do that as it increases their asking price. And that Nissan charges the dealership for the certification. He finally offered the CPO certification for an additional $995 over the asking price of $28K. And then the documentation fees are $600 which I thought was very high. He doesn't want to negotiate at all. But he offered other extended warranties for a lot more money. I don't live close to the dealership so I don't plan on any service there.

It does have the original drive train warranty for another 2 years but the CPO would extend it even further.

I've looked at the different book values and of course Carfax. Here in Vermont, there are only 4 dealerships and it is very rare to find a KC and especially with such low mileage.

Any advice would be appreciated.

tom
 
#4 ·
Nissan CPO is an extended warranty. 100K/7-yr from orig new car in-service date. Typical extended warranty coverage. Repairs must be done by Nissan.
$600 to get a receipt for buying the car ??
Time to look at another brand, especially with no dealer network nearby.

It's always good to check out what's NOT covered by these warranties:

WHAT IS NOT COVERED UNDER YOUR NISSAN CERTIFIED OR CERTIFIED SELECT WARRANTY:
1. Any component not listed in the “WHAT IS COVERED” section of this Limited Warranty.
2. Any and all High Voltage Electric Battery (EB) cells/modules and sensors.
3. Suspension, steering system, brake system, and/or regenerative braking systems, and air conditioning system, including refrigerant.
4. Paint, carpet, glass, upholstery, soft trim, weatherstripping, squeaks,rattles, water leaks, wind noise, moldings, bright metal, infotainment system, air bags and any related sensors and modules, 12 volt battery and cables, belts and hoses, tires, wheels, immobilizer key. Headlight systems including, but not limited to: High Intensity Discharge, Adaptive Front Lighting, Daytime Running Light, Head lamp/Tail lamp assemblies, Center high-mounted stop lamp assembly and their lenses, bulbs/LEDs.
5. Maintenance service expenses specified in your Owner’s Manual such as, but not limited to: engine tune-up, wheel balance and alignment, spark plug and wire replacement/adjustment, timing belt replacement, fluid
and lubricant replacement/replenishment, wiper blade replacement, headlight aiming, filter replacement, brake pad and shoe replacement, and air conditioning refrigerant replacement/replenishment.
6. Any repairs related to loss of performance caused by normal wear and tear unless an actual MECHANICAL BREAKDOWN occurs.
7. Any failure due to damage resulting from: accident, re, theft, flood, water damage (including water ingestion), freezing, alteration or modification, improper repair, improper installation of any Nissan-approved accessory, vandalism, explosion, natural disaster, acts of God, environmental condition (including fallout or acid rain), physical damage, or any outside influences.
8. Any failure resulting from: lack of scheduled maintenance including but not limited to sludge build-up as specified in your Vehicle Owner’s Manual/Maintenance Logbook; misuse (proper use is outlined in your Vehicle Owner’s Manual); use of improper or contaminated fuels, fluids or lubricants; failure to maintain proper fluid, coolant or lubricant levels;
use of inferior or modified parts; modification of the vehicle beyond the original factory specifications, including installation of non-Nissan approved accessories or components; pulling a trailer or other vehicle that exceeds Nissan’s recommendations or exceeds the maximum Gross Vehicle Weight (GVW) of the vehicle; corrosion or any damage or failure due to rust or corrosion, and damage or failure due to or caused by racing or other competition; service adjustments not usually associated with the replacement of parts; any vehicle with an inoperative or altered odometer so that the actual mileage of the vehicle cannot be determined; any vehicle used for commercial use (such as a taxi or limousine service); any expense that is covered by other existing warranties, including but not limited to the original New Vehicle Limited Warranty provided with your vehicle, as well as parts warranties, other warranties or other agreements; or any repair or replacement that has not been authorized by Nissan or in which the information provided to Nissan cannot be verified as accurate or is found to be deceptive.
9. This Limited Warranty does not apply and is rendered void if any vehicle has ever been issued a “salvage” or similar title under any state’s law, or has ever been deemed a “total loss” or equivalent by any insurance company, such as by cash payment of a claim in lieu of repairs because of a determination that the cost of repairs exceeds the actual cash value of the vehicle.
9. Any part or repair that may be covered by the original manufacturer’s
Limited Warranty, Warranty Extensions, Recalls or Campaigns.
 
#13 ·
Nissan CPO is an extended warranty. 100K/7-yr from orig new car in-service date. Typical extended warranty coverage. Repairs must be done by Nissan.
$600 to get a receipt for buying the car ??
Time to look at another brand, especially with no dealer network nearby.

It's always good to check out what's NOT covered by these warranties:

WHAT IS NOT COVERED UNDER YOUR NISSAN CERTIFIED OR CERTIFIED SELECT WARRANTY:
1. Any component not listed in the “WHAT IS COVERED” section of this Limited Warranty.
2. Any and all High Voltage Electric Battery (EB) cells/modules and sensors.
3. Suspension, steering system, brake system, and/or regenerative braking systems, and air conditioning system, including refrigerant.
4. Paint, carpet, glass, upholstery, soft trim, weatherstripping, squeaks,rattles, water leaks, wind noise, moldings, bright metal, infotainment system, air bags and any related sensors and modules, 12 volt battery and cables, belts and hoses, tires, wheels, immobilizer key. Headlight systems including, but not limited to: High Intensity Discharge, Adaptive Front Lighting, Daytime Running Light, Head lamp/Tail lamp assemblies, Center high-mounted stop lamp assembly and their lenses, bulbs/LEDs.
5. Maintenance service expenses specified in your Owner’s Manual such as, but not limited to: engine tune-up, wheel balance and alignment, spark plug and wire replacement/adjustment, timing belt replacement, fluid
and lubricant replacement/replenishment, wiper blade replacement, headlight aiming, filter replacement, brake pad and shoe replacement, and air conditioning refrigerant replacement/replenishment.
6. Any repairs related to loss of performance caused by normal wear and tear unless an actual MECHANICAL BREAKDOWN occurs.
7. Any failure due to damage resulting from: accident, re, theft, flood, water damage (including water ingestion), freezing, alteration or modification, improper repair, improper installation of any Nissan-approved accessory, vandalism, explosion, natural disaster, acts of God, environmental condition (including fallout or acid rain), physical damage, or any outside influences.
8. Any failure resulting from: lack of scheduled maintenance including but not limited to sludge build-up as specified in your Vehicle Owner’s Manual/Maintenance Logbook; misuse (proper use is outlined in your Vehicle Owner’s Manual); use of improper or contaminated fuels, fluids or lubricants; failure to maintain proper fluid, coolant or lubricant levels;
use of inferior or modified parts; modification of the vehicle beyond the original factory specifications, including installation of non-Nissan approved accessories or components; pulling a trailer or other vehicle that exceeds Nissan’s recommendations or exceeds the maximum Gross Vehicle Weight (GVW) of the vehicle; corrosion or any damage or failure due to rust or corrosion, and damage or failure due to or caused by racing or other competition; service adjustments not usually associated with the replacement of parts; any vehicle with an inoperative or altered odometer so that the actual mileage of the vehicle cannot be determined; any vehicle used for commercial use (such as a taxi or limousine service); any expense that is covered by other existing warranties, including but not limited to the original New Vehicle Limited Warranty provided with your vehicle, as well as parts warranties, other warranties or other agreements; or any repair or replacement that has not been authorized by Nissan or in which the information provided to Nissan cannot be verified as accurate or is found to be deceptive.
9. This Limited Warranty does not apply and is rendered void if any vehicle has ever been issued a “salvage” or similar title under any state’s law, or has ever been deemed a “total loss” or equivalent by any insurance company, such as by cash payment of a claim in lieu of repairs because of a determination that the cost of repairs exceeds the actual cash value of the vehicle.
9. Any part or repair that may be covered by the original manufacturer’s
Limited Warranty, Warranty Extensions, Recalls or Campaigns.
Thanks. I'm quite familiar with the CPO program and its definite limitations. But it does extend this truck's major engine/transmission/rear diff. coverage for another two years. Certainly doesn't hurt to have it when it is included in a high book value asking price. But the dealer wants to charge another $1K for it.

I always do my own maintenance and light repairs so I'm not concerned about that.
 
#9 · (Edited)
They are already overpriced (for ME)... if it was CPO capable it would already be so as that is great marketing tool. So, that's two red flags for me. Even if price is "normal" there are CPO examples out there for that money (sometimes less). Managed to quickly find in Kansas City a CPO 2020 model KC with <14k for less money. Sure, it could come down to options etc that would kill my example, but for that money I would keep looking.

Nissan CPO website might also help find some deals. Edit: or leverage to make one



Image
 
#14 ·
Thanks. I am subscribed to the Nissan CPO program and get daily updates. Their search options are somewhat limited. For example, you cannot search for a few colors at a time. It's either one or all. You also cannot search for KC or Crew Cab. Neither are big deals. And sometimes you get just a stock photo and not real images. So if I'm interested I just go the dealer's webpage.
 
#11 ·
Buy new at that price. My 2019 kc sv vtp only cost 25k new.
But if you had to buy your same truck new in 2023 you’d pay closer to $40,000 than $25,000. The rising cost of new vehicles is also driving what they can ask for used at this point.
 
#20 ·
In 2020, I bought my 2019 with 9,800 miles for $23,900 tax/tag/title/doc.

It was listed as CPO but during the negotiations, the dealership dropped the certification to meet my offer. If I remember correctly, they also told me it was about $1,000 for Nissan to certify it.
Thanks, that is helpful. Do you have any regrets about not getting the certification? One question I have is, does corporate Nissan really charge the dealership or is it all in the pocket of the local dealership? And my suspicion about this dealership is they won't do anything further with the inspection than what they have already done.
 
#24 ·
Thanks. I'm actually considering looking at a CPO 2023 in Mass. with just a few thousand miles. It's a S and not SV but I'm ok with that. Its around $33K (has technology package). The 2019 I'm looking at has no record of oil change from 5K (at dealer) to current 16.5K miles. That is likely to a problem if there ever was an engine warranty claim. Dealers/Nissan like those records for claims.
 
#26 ·
I purchased my NIsmo in 2006 and paid $25k. Today a P4X cost $44k. Crank the math and it works out to 3.38% compounded increase over 17 years. I don't think inflation has been this high over this period. I remember back in '06, Nissan was throwing rebates at us. Not any more. The Frontier is still a value vehicle but not as good as it was. It's the entire market tightening up.
 
#29 ·
I've mentioned before that Nissan isn't trying to be a value leader in the same way they might have before. They made marketing changes to target Toyota specifically and SOME of the price increases (imo) are for perceived place in said market.