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Discussion Starter #1
I researched the best place to buy the Fog light kit for my truck on this forum and all sources pointed to thenismoshop.com (West Corvina Nissan). So I contacted Scott, one of their online parts guys and got a shipping quote as that could have changed everything because of where I live. Once I got that I proceeded to order them online and the numbers quoted didn't align with the web site. After contacting Scott again as to the discrepancy in the final price, I was refered to Ray who checked deeper into the problem and quickly found a glitch in the web site that mixed things up. He fixed everthing so that there would be no delay in the shipping of my purchase and I even came out a little ahead in the end.
I wasn't trying to get a better deal or haggle as I figured it was a fair price on the kit already.
Once again, I'd like to thank Scott and Ray at West Corvina Nissan for making customer service a top priority and handling this quickly and professionally.

Steve
 

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I researched the best place to buy the Fog light kit for my truck on this forum and all sources pointed to thenismoshop.com (West Corvina Nissan). So I contacted Scott, one of their online parts guys and got a shipping quote as that could have changed everything because of where I live. Once I got that I proceeded to order them online and the numbers quoted didn't align with the web site. After contacting Scott again as to the discrepancy in the final price, I was refered to Ray who checked deeper into the problem and quickly found a glitch in the web site that mixed things up. He fixed everthing so that there would be no delay in the shipping of my purchase and I even came out a little ahead in the end.
I wasn't trying to get a better deal or haggle as I figured it was a fair price on the kit already.
Once again, I'd like to thank Scott and Ray at West Corvina Nissan for making customer service a top priority and handling this quickly and professionally.

Steve
That would be West Covina Nissan...
 

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I bought my fog lights there also and received them in a week cross country.
They actually showed up ahead of the tracking schedule.
I called to ask a question and Ray asked if I saw there was a 10% coupon available. He saved me over $20 on them alone. I bought a couple other items as well.

Clint
 

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Discussion Starter #4
Mine were sent out on the 19 Feb. Still don't have them yet. Darn Postal systems.:thatswck:
 

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Funny story:
I originally placed the order for myself as a christmas present from my fiancee. Well, I put the wrong expiration date and so they called my cellphone. Here is how the conversation went:

Me: Hello?
Them: Hi, Is this ___?
Me: Yes? who is this?
Them: ... did you order an item from West Covina Nissan?
Me: Well, my fiancee ordered something for me.. for Christmas but I know what it is
Them: Oh good, Whew, two years ago I called someone else and accidentally revealed what the present was to the wrong person so this time of year I get really nervous about saying the wrong thing, haha

All in all it was fantastic service and the sound of pure and absolute relief in the guy's voice is something I still remember 4 months later.

:laugh:
 
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