Uprev here.

UPDATE: WOW, I hate my luck. Maybe im just not meant to drive this thing. Finally got the "proper" ROM on friday evening, was a couple day wait from Uprev. Was happy as could be cause he even gave me an explanation as to why it did not work first time round. But...of course...I hook this baby up, get it to actually LOAD the proper ROM, get it to actually FLASH ECU, then it tells me to turn key off and wait for message to turn key back on, and then nothing!!!!!! The fu(king thing just sits there, likes it's frozen on the TURN KEY BACK ON message. I don't know, im really getting sick of this thing already. Had it since monday, not easy getting ahold of the Uprev guys if need help, still having issues, and now im likely gona have to wait til monday to get a response for new advice. Maybe im seriously in over my head with this thing? I feel like even if I do manage to get it working, im gona accidentally blow my truck up again doing something wrong with it. This week has made me feel like a computer genuis(exagerating to the fullest), then 2 seconds later, WHAMM, im the most computer challenged person on the planet!! :comphead:

Just venting I guess. Sorry it wasn't as exciting a post as you were hoping for, but maybe one day soon i'll be able to post something good about this "awesome tuner" that lots of guys rave about.

NEW UPDATE:

Still JACK FU(KIN SH!T. Did anyone else out there with uprev have this much trouble with a) the product b) getting tech support? I realize their probably a decent size company but really, how many nissan people realisticaly have this thing. Can't be that many or it would be more popular than the handhelds!! So why is it they can't phone me back to deal with my tech issues instead of emailing. I call with a problem, no answer. So I email, if im lucky if he gets back to me at the end of his business day by email, but does not phone back even if I leave a message!! It's like he waits til the end of his day so he can just be like, "oh my days over, if he has any more questions i'll deal him tomorrow."!! Or that's what its starting to seem like!! I email with question, wait all day and usually get answer back at like 7:30 or later with a new trouble shooting solution... I try it and literally get back to him within 30 minutes after I have received his email, tried to get it going and failed, yet I still get no reply back til the end of the next day.

OK. AM I RETARDED. Am I over reacting? This has been 9 days i've had this thing, have tried to get it going every day that Uprev gives me something to try. And it still won't go. Considering I've only gotten 2 maybe 3 trouble shooting tips from them over the past 9 days, and they have never given me more than one tip per day to try, that leaves me with 6 days of being able to try nothing because they wont even respond. Sorry 5 days, it was the weekend, but he got back to me on saturday.

END RANT.

Update:

Don't care who gets upset with what I say. Im fed up. Uprev's customer service is a joke. It may not be, if you have plans on going down to their shop to get tuned, but otherwise my experience has been embarrassing. I finally got my crashed ECU to them, they debugged it and sent it back very timely. I actually received it 2 days before I even thought they would get it. That's where the good news ends pretty much. When I got it back I was suprised to see that there was absolutely no information with it, no note, no record of what was done, nothing. For all I know they did nothing to it. Well seeing as how I told Uprev numerous times in my ordeal that im pretty much useless when it comes to computers, he sure has not been overly helpful. So... since there were no notes/instructions left for me when I got it back, I felt pretty left in the dark as what to do. So, I proceeded to go about trying to figure it out for myself. Well fu(k me running if I didn't crash that b!tch again. Got it hooked up, it found my ECU, noticed it said something like "stock reflash", so thinking I still had to load my Tuned ROM, I did so. Wrong. After it all froze up again, I emailed Uprev twice, and phoned twice, and left a message once. AGAIN, nobody phones me back. Instead I get an email with 2 new ROM's attached. WTF! He then tells me that I did not need to reflash my ECU, and it should have worked right off the hop, and that the previous ROM's that I had were what caused my ECU to crash in the first place. Some kind of glitch in the ROM.

So, to sum up. If uprev would have just taken an extra 2 minutes to write me a note or some damn instructions to send with my ECU, I probably would not be in this situation right now! Pretty slack if you ask me. I've made it very clear that I am horrible with computers and have obviously been needing a little extra help, and as of yet I find it still lacking. So now I have to pay another $60 for the third time now to get this ECU shipped out to get debugged, all because they couldn't give me 30 seconds worth of info with the return of my ECU. Once was my border returned shipment, second made it to them, now a third time to get it back to them. Thats going to be a total of $170 extra I will have had to shell out for this tuner that already cost $600 to start, and I haven't even been able to start my truck yet.

If im just a whiney b!tch whatever, but I think I have a very valid gripe. It's not like this was some cheap *** part I bought. For the amount you spend to get Osiris, you would think that tech support would be a little more on the ball.

Brutal: I have the same general idea. ONCE, I can get this damn thing in and working Im sure I will have no issues. Or atleast hope. But I have the worst luck when it comes to vehicles.

As I said, My issue is not with the product. Im sure this tuner is the sh!t. IF I can ever get it going. My issue is with the persons running the assisstance side of things.
It's like that friend that everyone has, you phone them 10 times they never answer. But you text them once and they get back to you. Same with Uprev, I can call 5 times in a day, not get one answer, but then email an he will get back to me. And for a guy who says he doesn't check his email often, you would think calling this guy would be best!

Anyhow: DISSAPPOINTED TO THE MAX. This guy knows I am not the swiftest, yet some how he managed to not even think I would need instructions on what to do. And as a result, because he neglected to give me further instructions, when I received my ECU back and it did the same FU(KIN thing it did when I sent it out, I followed the last set of instructions he gave me previously. HOW AM I SUPPOSED TO KNOW THE OLD ROMs HE GAVE ME WERE FAULTY, UNLESS HE TELLS ME SO. WHICH HE DID NOT DO TIL AFTER I HAD CRASHED THE THING AGAIN.

Update: As anticipated my ECU arrived today. Got that b!cth installed, got it uploaded, and all is good.

Now, onto the important part. Been about 5 months that my truck has been down, and I last drove it, so my first impressions of Uprev are a little lack luster. I know it's because I haven't driven my truck in so long and just can't remember what it was like. I think im a person who is pretty in tune with their vehicle, and I can generally notice the smallest of changes in its performance. I will say however, WOT IS THE SH!T!!! That is the one thing I really noticed the most. It doesn't feel like my truck has Honda's V-TEC anymore. It just straight pulls from the bottom all the way through now, which is also part of why I think I didn't feel as though I gained alot.

Overall, It was something I had to do because I have hi-flow cats and DT Long tube headers, so it is what it is. Would I do it again???? If not for wanting to have my SES light off, NO. I think most of the benefits from Uprev can be had with the cheaper hand helds. By this I mean that the biggest gains most people will likely notice will be from the removal of the WOT restriction itself, everything after that is bonus in my opinion. But, I do think that having Cypher will prove to be priceless. The stuff you can diagnose with that program is amazing. I would not doubt it, if someone told me with Cypher you can do as much as the dealer could do as far as diagnostics.

So.... After a long, trying, ordeal to get my truck going, I could not be happier. Though my comments on Uprev may be a little un-impressive right now, im sure once I play with it and learn a little bit more about it, its true value will be shown.

Thanks to all who supported, and helped through all my B!tching and whinning. Hope one day to be able to return the favor.