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Discussion Starter · #1 · (Edited)
ok, let me start out with a couple things to ease some post's I might encounter.

I'm a certified Tech/fabricator and I only bring the truck to Nissan for warranty work. other then that I do all my own work.

now I brought it there for warranty work for these concerns

1.) Overheating (Thought it was part of the powertrain warranty.. engine related stuff like that)

2.) Fuel sending unit recall ( figured I would get it done and over with, I had no issues before this)

3.) Left front bearing making noise

they also said that there is a $135 diag fee if its not covered, I already knew what parts were bad so I asked if a Fan clutch was covered and a bearing.

the very polite lady (BS) says to me "well we won't know if it is if it hasnt been diagnosed."

so I said " well I just want to know if that specific part is covered just in case, so I can gather funds together and im not hit with a surprise bill."

well she said " well we wont know until its diagnosed"

at this point I thought to myself ... ok your no help, a manager might know.

in the end I found out if it was covered or not.


that's it.


now for the fun part of my day.


later on that day I get a call and the same "polite" lady said that I need

1.) Fan clutch
2.) thermostat
3.) New Radiator
4.) Timing chain ( Powertrain warranty )
5.) they fixed the fuel sending unit


Now I go to school in PA at WyoTech as well so I needed to fill up fuel.
I went back to the gas station and went to fill it, the nozzle clicked after 5 seconds and gas poured out the filler tube. Thanks Ramsey Nissan.


end result... I was out $135.22 for the diag fee and It wouldn't take gas.

I fixed my cooling issues with my truck which was a fan clutch and a dirty radiator that the Nissan tech said was oxidized and was "burnt".

I Brought it to Mark Arbuckle Nissan in Indiana,PA and they did a fantastic job in fixing Ramsey's Mess up's

it now accepts fuel. and they changed my rear axle cause there was play in the bearing. they didnt say anything about the timing chain or my front hub. which Ramsey couldnt hear cause of my exhaust. :-/

so moral of the story... Don't go to Ramsey Nissan on 17 South if you want your truck fixed properly.

they also gave me on that new axle...

New rotors..new calipers...new parking brake...and new pads lol

for free courtesy of the Powertrain warranty lol
 

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My front door is always open in Butler
 

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i just had my truck in at butler few weeks back
 

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i just had my truck in at butler few weeks back
you have the driving lights behind your grill?
I have been here since 1994 took over as Nissan parts manager about 3 years ago.
 

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you have the driving lights behind your grill?
I have been here since 1994 took over as Nissan parts manager about 3 years ago.
yup thats me
 

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I will say that 23 automall does a good job (thanks mostly to the parts dept. :) ) If you do go there, get the service order written up by Patty, shes a sweetheart. and yes, Ramsey nissan is a joke. Their service dept cant diagnose anything(I get customers at work that went there, then came to me by reference from THEM), they have a pretty decent parts guy there named Jake. Sorry Chooch, they are closer to my work than you guys, my personal stuff comes from you though!
 

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Discussion Starter · #8 ·
I will say that 23 automall does a good job (thanks mostly to the parts dept. :) ) If you do go there, get the service order written up by Patty, shes a sweetheart. and yes, Ramsey nissan is a joke. Their service dept cant diagnose anything(I get customers at work that went there, then came to me by reference from THEM), they have a pretty decent parts guy there named Jake. Sorry Chooch, they are closer to my work than you guys, my personal stuff comes from you though!

Well, I learned my lesson.. I'll agree that butler is the best one ive been too. minus the incident when my axle broke. but I'll a;ways go there, I understand theres mix-ups lol

Route 17 Nissan is where I bought the truck, there service is Ok.. they tried telling me my aftermarket exhaust might be in connection with my axle breaking.

Route 46 Nissan is good for parts as well




I'll just put ramsey in the list for a DNR (do not return)
 

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hey daves d22u im coming in fri i have an appt for my truck to be looked at ses light and just a once over before the warrenty runs out should i put back in the stock intake will they give me a hard time for the aftermarket one? you going to be in early fri morning when i drop it off?
and im sorry i keep forgetting your name i was at that meet we had at wally world
 

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46 nissan is a joke. When I bought my truck, it was at night, Majestic blue in color. Well they gave me $20 to gas it up because it was empty, glad to see they were on top of that since i had an appt to pick it up.

While fueling, i noticed some lot damage, a scratch on the rear bumper. Looked like someone backed into it, or backed the truck into something. Not surprising since their lot is a nightmare to navigate.

Took a bit of fighting, but in the end, they resprayed the bumper.
 

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Discussion Starter · #12 · (Edited)
hey daves d22u im coming in fri i have an appt for my truck to be looked at ses light and just a once over before the warrenty runs out should i put back in the stock intake will they give me a hard time for the aftermarket one? you going to be in early fri morning when i drop it off?
and im sorry i keep forgetting your name i was at that meet we had at wally world


when does your warranty end? im at 52,000 right now.

I can also vouch for Arbuckle Nissan in Indiana. Mark Arbuckle seems to run a really honest show there.

I went to him when I was a student at WyoTech, They do have great service.
 

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im only at 22000
 

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hey daves d22u im coming in fri i have an appt for my truck to be looked at ses light and just a once over before the warrenty runs out should i put back in the stock intake will they give me a hard time for the aftermarket one? you going to be in early fri morning when i drop it off?
and im sorry i keep forgetting your name i was at that meet we had at wally world
just seen this sorry your fine with an intake with that kind of concern just when it comes to cel or running issues i would always say take it off.
my name is dave and i got you
 

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Discussion Starter · #15 ·
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