Been doing this a long time. They do have 2 shipping locations, still cheaper than I can get in the subs of Chi. The only return I tried, was my fault. They credited 1/2, of the price, and I paid for shipping, and kept the wrong part (it was a small gasket set), that still fits on my truck, I just don't need it yet. As soon as it is their screwup, I'll let you know. In fact, just ordered a transmission oil pan with a drain plug, for the wife's 03 stang. OEM you have to drop the pan.