Joined
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104 Posts
Took her to the dealer in early January to try and diagnose a high pitched whining noise that increases with acceleration. With the excellent advice on the forum I suggested to the dealer that it might be the timing chain and brought in the TSB.
The dealership was dumfounded and called the Nissan tech line. Tech line said to go ahead and perform the TSB. Waited a week for the parts to arrive and dealership did the work.. turned out to be just a 1-day job. Picked up the truck the next day and on the way home the sound started yet once again.
Dropped the truck off a few days after to get diagnosed once again and come to find out that the next step was to replace the oil pump and seals. The service manager said it might be the culprit... which means they'll have to basically dismantle the whole engine to get to replace the pump. 2 1/2 weeks to get the parts in... WTH?
They are now 2 days into the repair in a crappy pontiac g6 rental and don't ever think this issue will ever get repaired. I'm scheduled to pick up the truck tomorrow so we'll see what happens.
Overall i'm satisfied with how the service department is handling my issues.... even though in the service manager's opinion its just a normal sound... thus why he had to get the go ahead from the Nissan tech line to do the repairs.:thatswck:
Some people can live with the noise... it does not affect the functions of the truck in any way and its not detrimental to my safety or the safety of my family BUT it annoys the heck out of me. I love the truck... even with the noise its the best vehicle i've ever owned. I just want my truck back without that effing noise.... is that too much to ask?
In the end at least its not a Toyota.
The dealership was dumfounded and called the Nissan tech line. Tech line said to go ahead and perform the TSB. Waited a week for the parts to arrive and dealership did the work.. turned out to be just a 1-day job. Picked up the truck the next day and on the way home the sound started yet once again.
Dropped the truck off a few days after to get diagnosed once again and come to find out that the next step was to replace the oil pump and seals. The service manager said it might be the culprit... which means they'll have to basically dismantle the whole engine to get to replace the pump. 2 1/2 weeks to get the parts in... WTH?
They are now 2 days into the repair in a crappy pontiac g6 rental and don't ever think this issue will ever get repaired. I'm scheduled to pick up the truck tomorrow so we'll see what happens.
Overall i'm satisfied with how the service department is handling my issues.... even though in the service manager's opinion its just a normal sound... thus why he had to get the go ahead from the Nissan tech line to do the repairs.:thatswck:
Some people can live with the noise... it does not affect the functions of the truck in any way and its not detrimental to my safety or the safety of my family BUT it annoys the heck out of me. I love the truck... even with the noise its the best vehicle i've ever owned. I just want my truck back without that effing noise.... is that too much to ask?
In the end at least its not a Toyota.