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Thank you for sharing your experience with us here. I'm glad to hear that the manager stepped up and was able to fix the problem.
Maybe you can share this with your bosses and get this man a raise!

I can tell you that I've just recently seen the store Boomer's talking about, and now I will be CERTAIN to bring my business there!

Oh yeah, you can be sure I'll be seeking Thaddeus out, too!
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