What was the problem?
Finally.....!!!!! truck is in the shop
The story first......sorry maybe a little long....just my experience with nissan and 2 dealerships
My truck has had the timing chain wining noise for the last 10000, started very faint and just kept getting worse(i thought it was the alternator) . Im on this site now and then and never seen anything posted about it, that was until i started doing some research and found the service bulletin. By the time i found the bulletin I had just rolled over 62000 miles.
Made an appt at a local small family ran nissan dealership and got it looked at. Was told what it was (already knew, i believe they would have missed it if i didnt take the service bulletin with me). The price was $769 for labor and $215 for parts. Asked about good will and the service lady wouldnt even talk about it. Asked for the Nissan number and i would call, service manager said she couldnt give that out. Asked to talk to owner......after a few min. he did give me a number to call. After 1 month of phone tag with nissan the agreed to take care of the labor if i paid for parts, i agreed. Called the dealer back and the service manger was not real happy. Said they liked to save the goodwill for their customers, and since i was not a previous customer this could be taking goodwill from one of their customers who purchased a vehicle from them. she than said she was losing money on the deal and would have to rise the price on the parts, which was going to be $475. I Told her she was crazy, and i wasnt going to be screwed by her. I talked to owner, who was very rude to me about not buying my truck from them, that pissed me off and i told him if i getting screwed like this on parts i would hate to buy a car from him. Told him I would never come back and would never buy a car from them and would never have anything good to say about his dealership and hung up the phone.
Called Nissan back and told them the whole ordeal and asked if i could take truck somewhere else. It didnt sound too good from nissan and i thought i might be paying the whole bill myself, they contacted a larger dealer and arranged me to drop truck off and get it diagnosed again at this new dealership.
Dropped truck off first of last month (feb) and truck was diagnosed the same as before. Was told labor would be around $500 and parts would be $120 if i had to pay for it, which was alot cheaper than the small family ran dealership, who would have figured that!?!?
Played phone tag again for the month and after some extreme offers they decided to commit to the previous deal, I guess this dealer and the other dealer have different district managers and this manager didnt want to pay for all of the labor. So truck is sitting at the dealership and should be fixed sometime tomorrow.
so now i have a nissan versa sitting in the place of my frontier until tomorrow when i get to pick truck back up.
Asked dealer today if i could have the timing chains and tensioners, will post some pictures of them if anyone wants to see them.
I got that off of my chest......!!!
My truck has had the timing chain wining noise for the last 10000, started very faint and just kept getting worse(i thought it was the alternator) . Im on this site now and then and never seen anything posted about it, that was until i started doing some research and found the service bulletin. By the time i found the bulletin I had just rolled over 62000 miles.
Made an appt at a local small family ran nissan dealership and got it looked at. Was told what it was (already knew, i believe they would have missed it if i didnt take the service bulletin with me). The price was $769 for labor and $215 for parts. Asked about good will and the service lady wouldnt even talk about it. Asked for the Nissan number and i would call, service manager said she couldnt give that out. Asked to talk to owner......after a few min. he did give me a number to call. After 1 month of phone tag with nissan the agreed to take care of the labor if i paid for parts, i agreed. Called the dealer back and the service manger was not real happy. Said they liked to save the goodwill for their customers, and since i was not a previous customer this could be taking goodwill from one of their customers who purchased a vehicle from them. she than said she was losing money on the deal and would have to rise the price on the parts, which was going to be $475. I Told her she was crazy, and i wasnt going to be screwed by her. I talked to owner, who was very rude to me about not buying my truck from them, that pissed me off and i told him if i getting screwed like this on parts i would hate to buy a car from him. Told him I would never come back and would never buy a car from them and would never have anything good to say about his dealership and hung up the phone.
Called Nissan back and told them the whole ordeal and asked if i could take truck somewhere else. It didnt sound too good from nissan and i thought i might be paying the whole bill myself, they contacted a larger dealer and arranged me to drop truck off and get it diagnosed again at this new dealership.
Dropped truck off first of last month (feb) and truck was diagnosed the same as before. Was told labor would be around $500 and parts would be $120 if i had to pay for it, which was alot cheaper than the small family ran dealership, who would have figured that!?!?
Played phone tag again for the month and after some extreme offers they decided to commit to the previous deal, I guess this dealer and the other dealer have different district managers and this manager didnt want to pay for all of the labor. So truck is sitting at the dealership and should be fixed sometime tomorrow.
so now i have a nissan versa sitting in the place of my frontier until tomorrow when i get to pick truck back up.
Asked dealer today if i could have the timing chains and tensioners, will post some pictures of them if anyone wants to see them.
I got that off of my chest......!!!
1 - 10 of 10 Posts
SEE BOLDWhat was the problem?
My truck has had the timing chain wining noise for the last 10000, started very faint and just kept getting worse(i thought it was the alternator) . Im on this site now and then and never seen anything posted about it, that was until i started doing some research and found the service bulletin. By the time i found the bulletin I had just rolled over 62000 miles.
what is the noise coming from you ask.....some of the timing chain installed are a little ruff and begins to wear down the plastic tensioners/guides that the timing chain rest's/runs on, if the tensioners/guides wear down to much the timing chain starts running on the bolt that holds the tensioner on to the engine, when this happens the timing chain is just riding on the the metal bolt and not the plastic guides. and thats when you get a wining noise. this doesnt happen to many frontiers but to the one's it does it pretty much an all days job to get the timing chains and tensioners changed out.
here is a little info i swiped from the service bulletin
APPLIED VEHICLES: 2005-2010 Pathfinder (R51) VQ40 engine ONLY 2005-2010 Xterra (N50) 2005-2010 Frontier (D40) VQ40 engine ONLY
IF YOU CONFIRM:
There is a high frequency buzzing / whining noise coming from the secondary timing chain system.
• The noise should increase in frequency with engine speed (RPM).
• If the noise does not increase with engine speed, the timing chain system may not be the cause. Refer to the appropriate section of the Electronic Service Manual (ESM) for further diagnosis.
ACTION:
1. Replace both secondary timing chains and both secondary timing chain tensioner “shoes” with the ones from the PARTS INFORMATION section of this bulletin (on Page 2).
2. Change the engine oil and filter.
3. For repair procedure, refer to the SERVICE PROCEDURE section of this bulletin
Thanks for the info! How loud was the whining? Would it, say, drown out the radio? Or was it only there if you were listening for something?
Sounds like this:Thanks for the info! How loud was the whining? Would it, say, drown out the radio? Or was it only there if you were listening for something?
Frontier Chain Tensioner Whine
From inside the cab
It reminds me of a supercharger.
Is that your truck in the vids? Either way, thanks so much.
what a friggin run-around. I'd definately review the "mom/pop nissan shop" in the Dealer review section of this board ...
d-mo
d-mo
Nope. Not my truck. I just ran across those vids one day searching around on youtube.Is that your truck in the vids? Either way, thanks so much.
what a friggin run-around. I'd definately review the "mom/pop nissan shop" in the Dealer review section of this board ...
d-mo
Yea, I intend too....
Im also going to send a letter about what happened with that dealer to the president and CEO of nissan. I have all names, dates, and details, its going to be one heck of a letter.
1 - 10 of 10 Posts
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