Guys/Gals, if you can crawl and own a cheap set of metric wrenches, filter wrench and a catch can, you can easily avoid this behavior by stealerships and every having doubts about the quality of work done on your rides. I have ramps, but can easily change the oil in a matter of 20 or so minutes and then take the old oil to an auto-parts store and donate it to them for free. Total cost: price of old shirts/oil/filter/cheap harbor freight tools and a nice spill proof can. WAY cheaper than what the stealership charges.
I have a bag of copper crush washers, but am still running on my OEM one. If you have questions on what and how to do the changes, post them up. For those not sure what (reasonable) torque to use on installing the oil pan plug, you can purchase a cheap torque wrench for less than 30 smackers and do it to spec.