[Subvet733]

hey all,

wasn't sure where to post this so i put it here!

this goes out to anyone who ordered a pedal set from autovation - how long was your wait for them?

i just looked and was billed on FEB 16th and STILL HAVE NOT RECEIVED THEM!

i have just sent my 3rd email to them, the last 2 were never replied to and they do not have a phone number listed on their website!

any info would be appreciated

THANKS

 

[Mylt1]

file a complaint with your CC company.

 

[5speed_Frontier]

I think mine took like 3 weeks and he said they took longer because it was back in like december and he said the place he sent them too to get anodized black was taking a while because some of they're lines froze over or something like that.

 

[Subvet733]

OK - 3rd email has not been responded to ! have to call my bank this morning (i used my debit card) and file a claim

not a ton of money but $120 is still $120

 

[mustard23]

I was thinking about ordering from them..

 

[Jordo]

Somthing simular happend to me with a motocross part for my bike. My bank reached in and took my money back! The comany still didnt even say anything once my money was taken! Shows how much they care!

 

[Subvet733]

guess i can post this as a BUYER BEWARE!

called my bank to file a claim and started that process!

i have also sent them a FOURTH email, since my other 3 were not replied to, stating the fact that i have filed - lets see if they respond to that one!

i like how their site doesnt have a contact number - email only :wtf:

should i contact the BBB also ?

 

[pullar]

I'd contact the BBB as well. At least then others can see that the company has some issues. They most likely won't help you at all but you may save someone else the same trouble. I would assume that your BBB operates the same as here in canada, All bark no bite.

 

[HightecRednec]

I got really bored and I really hate to see people get screwed so...

Anthony L. Hensley
Autovation Technologies, President
(843) 532-7571

I can already tell you by listening to the voice mail at that number that this guy is a d!ck. Just a fair warning.

And a couple of links to show how I found this.
Autovation.net - Auto Vation - AutoVation Technologies, Inc.
Free People Search | WhitePages

Hope some of this helps.

 

[Passprotection]

Wow thats here in Charleston. I have Friday off, might ride by and see what the deal is.

 

[Subvet733]

just received an email from them FINALLY:

Hi Scott,

First, I apologize for my delayed response. I just received your e-mail from Friday, we were off over the Easter weekend. Also, please send all e-mails to me directly at [email protected] and I can respond quicker as well. Your pedal set was sent to our anodizer (we do not have the facilities to do this process in house) the week before our break. I apologize for the delay and have refunded your shipping costs ( $18 ) in addition to contacting our anodizer to expedite your order as quickly as possible. We typically anodize in batches and I have requested them to bump your order up and do it individually and we would cover the additional costs. We want to do what it takes to make you a satisfied customer, please let me know if there is anything else that we can do.

Thank you,

Anthony Hensley
AutoVation Technologies, Inc.
AutoVation Technologies, Inc.


took them long enough - almost 2 months and 4 emails :censor:

 

[mustard23]

So it's your fault because you wanted it anodized

 

[Subvet733]

Mustard

yup - it all my fault, how dare i want something different :laugh:

still shouldnt take 2 months and 4 emails to get the stuff i want

had the same issues as others on here with shrockworks - why cant companies that we do business with explain either on their site or when we order that certain items, mods or whatever take an extended time to get done instead of leaving us hanging!

i used to do business with at billet company when i had my 07 Charger and if there was a delay i would either receive an email or phone call EVERY week as to what the status is - best company i EVER dealt with

 

[mustard23]

Mustard

yup - it all my fault, how dare i want something different :laugh:

still shouldnt take 2 months and 4 emails to get the stuff i want

had the same issues as others on here with shrockworks - why cant companies that we do business with explain either on their site or when we order that certain items, mods or whatever take an extended time to get done instead of leaving us hanging!

i used to do business with at billet company when i had my 07 Charger and if there was a delay i would either receive an email or phone call EVERY week as to what the status is - best company i EVER dealt with

unfornatly. that is how these companies think.. Most fabricators will take 3 time the time promised. I'm having my stuff anodized myself so they will all match..

 

[mwnaylor]

sometimes it's easier to order something as standard stock and take it locally to get custom work. had a customer I used to work with a lot who ordered a lot of firearms, and instead of ordering custom finishes and paying out the nose up front, he'd take it to the local company that did powder coats or anodizing and have them do it on their next batch. Especially with powder coats if they are running a batch of parts through you may can get them to slide your part in to the assembly line. this guy normally paid very little to get this done. Thought about getting some of my stuff done this way.

 

[mustard23]

well most of these companies don;t make them until you order it.

 

[mwnaylor]

good point mustard, just a suggestion for something that is kept in stock...

 

[mustard23]

yeah, I know shrockworks makes everything to order.. I found it best to call before you order and see how back logged they are. When i ordered his estimate of 2 months was spot on.. then no surprises.

 

[Subvet733]

FINALLY i got an email from them with a tracking number - its about F'N time since i ordered them on Feb 16th :censor:

these better be worth the wait or i am gonna be just overly p*ssed off

 

[mustard23]

yeah tell me how they turn out.. I would love to run these..