first of all i did a seach and didnt find anything. i have a 2010 cc 4x4 se automatic. it has 9000mi and in the past few weeks the shift from 2nd to 3rd is real hard. i feal good sharp bump. it doesnt do it all the time. half the time it shifts fine. all the other shifts are like butter. it doesnt mater if i start off slow or kinda fast. if i floor it it shifts fine. i tried reseting the ecu but it didnt help. is there anything else i can try? can the dealer reprogram it? i have herd of a "reflash" but i dont know what that does. i would rather eat crap than go to the dealer. any help would be greatly appreciated. by the way, it is full of fluid.