Well, I went to pick up my truck from the dealership today....

[mattv]

I'm so tired of fighting with dealerships. The first reason my truck went in for service (rattling valve noise)...ended up being a loose butterfly that was re-attached with adhesive. That's what the dealership invoice paperwork says... "goodwill warranty." Well, if you reference TSB NTB05-015b, it specifically addresses this problem. It's another case of being F'ed over by dealership and by Nissan (cause nissan said the TSB didn't apply to my truck...)

IF i decide to buy another Nissan, several questions will have to be answered by general manager and service manager and documented in writing. I'll probably buy the 60K bumper to bumper warranty as well, because if I had that right now, my truck would be in the shop being painted and none of the issues i've had with it the past 2 weeks would have needed any phone calls or direct references from the warranty book concerning powertrain coverage.

Nissan of Omaha lost a customer....actually 3 customers. I was first in my family to have a foreign vehicle. My dad laughed and said it was absolutely stupid. After driving my truck once, he fell in love with it and traded his silverado off for a Titan. I got my mom a nissan versa shortly after they first came out. I'll never set foot in the doors of Nissan of Omaha ever again to look at a vehicle and for darn sure not for service.

I advise all of you in the Omaha area (eastern nebraska/western iowa) to go to Woodhouse Nissan or Lake Manawa Nissan for service and sales. The headaches and disrespect that I have encountered at Nissan of Omaha is simply unacceptable and I wouldn't wish it on anyone.

[toyniss]

Originally Posted by YOURADHERE

That is a d1ck move on their part...If they don't fix it I suggest getting even.

x2........................

[frogman]

500 Black and White Copies with I HATE XX DEALERSHIP IN OMAHA costs about $15. Sounds like a nice way to return the favor to these stinkstars. Post in every grocery store starbucks, mall, flying j, and most appropriately...their front door. Or pickett the dealership with a few buddies outside the dealership on a sunny saturday when people have time to buy a car. I would check game day schedules for Nebraska prior to choosing your date! Sorry to hear about your issues my man, we feel for ya. Brett

[mattv]

Update:

I received a customer satisfaction survey from Nissan today. I filled it out online, including much of the content I documented in this thread. I also left this thread URL and the URL to my original "truck in for service" problem. My lack of satisfaction was clearly conveyed, too bad it probably won't do a bit of good.

[scuba91ta]

you might be surprised.... hopefully it will do some good..

[Jess]

Sorry to here about all this. I was on the fence about extending my warranty before my 36,000 is up and your comments just made my decision to go ahead and get it before it expires. The dealer I take my truck to always goes over every inch of my truck along with my inspection at the same time and then we sign off on it before they receive it.

[nebraskafrontier]

Originally Posted by frogman

I would check game day schedules for Nebraska prior to choosing your date! Sorry to hear about your issues my man, we feel for ya. Brett

hahahahaha have you seen nebraska play recently?

sorry to hear all the issues you are having matt. i got my truck from lake manawa, the whole dealership is great.

[Slilock]

Originally Posted by nebraskafrontier

hahahahaha have you seen nebraska play recently?

sorry to hear all the issues you are having matt. i got my truck from lake manawa, the whole dealership is great.

God don't mention the Husker's season.

<~~~ Husker alumni