IMS Gaskets WTF? FUBAR

[toyniss]

Originally Posted by edot1213

I find it very disheartening when a company does not stand behind a product they produce. I was so stoked to see all of the great products that WRP had to offer for our trucks. I figured my TBS was only a stepping stone to other products I would eventually purchase. However, after seeing the "aw shucks" attitude in response to this gasket(s) scenario, I cant see myself making another purchase.

If "over tightening" was even a possibility, torque specs should have been included in the install directions. Ive broken enough bolts and stripped enough screws in my day to understand that there IS such a thing as "over tightening"; however, I am confident that this is not to blame for the deterioration of my TBS gasket. I mean hell, there is only so much torque you can generate using a tiny allen key! Its not like i took a cheater bar, slipped it over the allen wrench and jerked on the SOB until I was satisfied. I tightened the bolts to what I considered a reasonable amount and called it a day.

"now the solution for those who feel that they do not want to use the gasket's we supplied, silicone will resolve all of this as it's a gasket maker and will work just fine for this" -WRP

To me, this statement is like when someone tells an athlete who just tore his ACL to just "walk it off"....I don't want to slap a band-aid on my TBS and hope for the best...I want to it to work properly with a true gasket; the way it was intended to.

In the end, I don't blame WRP for the gasket problems, this type of sh*t happens, I suppose. I just wish someone would step up and say, "OOPS, sorry guys. We didn't consider 'sharp edges' or 'heat' or 'over tightening' to be a big enough issue to incorporate into our design or at least include some type of disclaimer with our product(s)"

That's just my opinion and I apologize for such a lengthy post...I appreciate anyone who read all the way through my rant but I just had to get that out of my system...lol...You can agree or disagree with me but I'm through posting on this thread.

x2..................very well said and agreed.

[Lil Kim]

I don't see a big deal with the TBS, but the IMS is something to worry about. The damage to the gaskets, do look heat related. I also have a $230.00 mod that's lying on my desk I don't even think im going to take a chance and ask for the dealership to install my IMS. Silicone, eh? I'll talk to the dealership about that. Could i get the torque specs and the directions e-mailed to blacktiger55@hotmail.com
Thanks!
-Oh i did send an e-mail you gave me with and i haven't heard back yet

I'd be fine shipping the ims back to you, if their is has to be alterations made in order for the ims to work properly. But i hope your look into this problem and come up with answers before you loose a handfull of business :S

[toyniss]

your not the only one with a ****ing 230$ paper weight!
im glad i never left feedback on the purchase/product...........................and its obvious there must be a problem with the ims/gaskets as a product. and looks to be heat related. depending on how this is handled by "you know who" will determine how i handle this myself.

Originally Posted by BlackTigerSE

I'd be fine shipping the ims back to you, if their is has to be alterations made in order for the ims to work properly. But i hope your look into this problem and come up with answers before you loose a handfull of business :S

x2.............................

[dubie2003]

Isn't there an easy way to test whether it is heat related or something else. Can anyone take a laser therometer to see how hot their upper manifold gets. Then someone could take a gasket and place it in the oven at a corresponding temperature with some kind of amplificatino factor applied and let it sit for an hour or two and see how it fairs. This is a semi simple test that would only cost the price of a gasket, around 20 bucks. I don't think that this would be too hard for Will to do.

Any other ideas on a quick qualification? If it passes this test, then it is not heat related. If it doesn't, then we have a heat issue. If it passes, then the test might also need to be changed a little. Take 2 ims, put a gasket between and bolt the two together, run the same temp and see how the combo of heat and pressure does to the gasket.

[bigriver]

Originally Posted by dubie2003

Isn't there an easy way to test whether it is heat related or something else. Can anyone take a laser therometer to see how hot their upper manifold gets. Then someone could take a gasket and place it in the oven at a corresponding temperature with some kind of amplificatino factor applied and let it sit for an hour or two and see how it fairs. This is a semi simple test that would only cost the price of a gasket, around 20 bucks. I don't think that this would be too hard for Will to do.

Any other ideas on a quick qualification? If it passes this test, then it is not heat related. If it doesn't, then we have a heat issue. If it passes, then the test might also need to be changed a little. Take 2 ims, put a gasket between and bolt the two together, run the same temp and see how the combo of heat and pressure does to the gasket.

good suggestion. also how do you simulate the shearing effect, do they make a vibrator that will not melt in the oven?

[wperdigon]

Originally Posted by edot1213

I find it very disheartening when a company does not stand behind a product they produce. I was so stoked to see all of the great products that WRP had to offer for our trucks. I figured my TBS was only a stepping stone to other products I would eventually purchase. However, after seeing the "aw shucks" attitude in response to this gasket(s) scenario, I cant see myself making another purchase.

If "over tightening" was even a possibility, torque specs should have been included in the install directions. Ive broken enough bolts and stripped enough screws in my day to understand that there IS such a thing as "over tightening"; however, I am confident that this is not to blame for the deterioration of my TBS gasket. I mean hell, there is only so much torque you can generate using a tiny allen key! Its not like i took a cheater bar, slipped it over the allen wrench and jerked on the SOB until I was satisfied. I tightened the bolts to what I considered a reasonable amount and called it a day.

"now the solution for those who feel that they do not want to use the gasket's we supplied, silicone will resolve all of this as it's a gasket maker and will work just fine for this" -WRP

To me, this statement is like when someone tells an athlete who just tore his ACL to just "walk it off"....I don't want to slap a band-aid on my TBS and hope for the best...I want to it to work properly with a true gasket; the way it was intended to.

In the end, I don't blame WRP for the gasket problems, this type of sh*t happens, I suppose. I just wish someone would step up and say, "OOPS, sorry guys. We didn't consider 'sharp edges' or 'heat' or 'over tightening' to be a big enough issue to incorporate into our design or at least include some type of disclaimer with our product(s)"

i am saying that we made a mistake with not chamfering the edges - i am not denying that but at this point there is only one resolution to the issue at hand for those that are overly concerned about the condition of the gaskets after they removed the ims just to inspect...

option a) resupply all the customers with new gaskets, same problem occurs, and we end up forking out over 50 dollars in gaskets to each person who decided to make a problem worse by taking the spacer off just to see theirs in comparison to others online -

option b) provide a susggestion that will work as a permanent solution for those who have a a sharp edge on the component. this solution works regardless of if someone over tqs the spacer or not...

trust me, it's not something that we considered in the design, nor was the tq specs as I personally handtightened all the bolts on our test bed. if we had seen this on the gaskets, i would have looked into it before i released the component to you guys - the last thing i want here is something that will make our company or products look bad.....

Originally Posted by toyniss

your not the only one with a ****ing 230$ paper weight!
im glad i never left feedback on the purchase/product...........................and its obvious there must be a problem with the ims/gaskets as a product. and looks to be heat related. depending on how this is handled by "you know who" will determine how i handle this myself.

i don't know how many times i need to tell you guys, this problem with the gasket is not HEAT related -

it is because of the flaw in the design on the product itself - the edges not being chamfered is causing the gaskets to sheer...

the solution is to use Permatex RTX high Temp in lue of the gaskets - this will resolve any issues/concerns that have arised from this