Join Date: Apr 2009
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Regal Nissan Body Shop in Roswell GA
I had some front-end bumper damage. I originally took it to another body shop. They told me they would have to order the parts and would call me when they came in. After a week, I called and they told me they had no record of me even coming in. They said they would order it and call me. Never heard from them again.
So I called Regal Nissan Collision Center. They told me to bring it in for an estimate. I got there 15 minutes before they were supposed to close. The asst mgr met me as I was getting out of my truck. He wrote up 2 estimates. A best and worst case. He checked and they actually had the parts in stock. I dropped it off the next morning. I figured I would have to call that afternoon to check on it, but I got a call around lunch time saying my truck was being detailed and would be ready when I got there. I planned on having to pay the “worst case” amount, but the total was actually less than the “best case” estimate.
I went back up to pick it up and he met me outside again. The truck looks perfect (and clean). And it only took a day from estimate to pick up. I highly recommend them.